Accessible Information. Inclusive Opportunity.
Smart Hiring is committed to providing a website experience that is accessible, understandable and usable for as many people as reasonably possible.
Employment information should be available to everyone
We believe every person should have a fair opportunity to discover job information, understand available opportunities and complete important actions on the Smart Hiring platform.
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Our Commitment to Accessibility
Smart Hiring is committed to making its website accessible and usable for as many people as reasonably possible, including people with disabilities.
We believe that everyone should have a fair opportunity to access employment information, explore job opportunities and submit applications through our platform.
We are continuously working to improve the accessibility, usability and overall experience of the Smart Hiring website.
Scope of This Statement
This Accessibility Statement applies primarily to the Smart Hiring website and the digital services that we control and operate.
Some pages, content, features or services may be provided or operated by third-party service providers. Accessibility of third-party websites and services may be outside our direct control.
Accessibility Standards
We aim to improve the accessibility of our website by following generally recognised accessibility principles and, where reasonably practicable, relevant accessibility standards and guidelines.
Our accessibility efforts are informed by the principles commonly associated with the Web Content Accessibility Guidelines.
These principles generally focus on making digital content:
Accessibility is an ongoing process. No website can guarantee complete accessibility for every person, device, browser or assistive technology.
Accessibility Features
Depending on the page and functionality, Smart Hiring aims to provide accessibility features such as:
- Clear and readable page structures.
- Meaningful headings and sections.
- Descriptive link text where reasonably practicable.
- Forms with clearly identifiable fields.
- Labels for important form controls.
- Keyboard-accessible navigation where reasonably practicable.
- Responsive layouts for different screen sizes.
- Text-based information for important content.
- Appropriate alternative text for relevant images.
- Clear error messages and instructions.
Keyboard Navigation
We aim to make important website functionality available through standard keyboard navigation wherever reasonably practicable.
Users who cannot use a mouse may be able to navigate certain parts of the website using keyboard controls.
Accessibility may vary depending on the browser, operating system, device and assistive technology being used.
Screen Readers and Assistive Technologies
We aim to structure website content in a way that supports commonly used assistive technologies, including screen readers, where reasonably practicable.
We work toward providing meaningful headings, labels, instructions and alternative text for relevant content.
Compatibility may vary depending on the assistive technology, browser, device and version being used.
Images and Alternative Text
Where images communicate important information, we aim to provide meaningful alternative text or another suitable text-based description where reasonably practicable.
Decorative images may not always require alternative text.
We encourage users to contact us if an image or visual element prevents them from understanding important information.
Colour and Visual Presentation
We aim to maintain a clear and readable visual presentation across the website.
We seek to use readable text, clear interface elements and sufficient visual distinction between important content and its background.
We also aim not to rely solely on colour to communicate important information where reasonably practicable.
Forms and Job Applications
Smart Hiring provides online forms that may be used by applicants to submit information and, where applicable, upload resumes or other permitted documents.
We aim to make application forms understandable and usable by providing clear field labels and instructions where reasonably practicable.
If you experience difficulty completing an application because of an accessibility barrier, please contact us so we can consider appropriate assistance or an alternative method of communication where reasonably practicable.
Documents and Uploaded Content
Job listings and application-related information may sometimes include documents or files provided by employers, recruiters, applicants or other users.
Smart Hiring may not be able to guarantee that every third-party document or uploaded file is fully accessible.
If you encounter an inaccessible document containing essential information, please contact us and provide details about the content you cannot access.
Third-Party Content and Services
Smart Hiring may use or link to third-party services, platforms, payment providers, hosting providers or other external websites.
We do not control the accessibility of third-party websites, applications, services or content.
Third-party services may have their own accessibility policies and support systems.
Users may need to contact the relevant third-party provider for accessibility assistance relating to services outside Smart Hiring’s control.
Known Accessibility Limitations
While we work to improve accessibility, some parts of the website may not yet be fully accessible to every user.
Accessibility limitations may occur because of:
- Older website content.
- Third-party services or integrations.
- User-generated or employer-provided content.
- Uploaded documents or files.
- Differences between browsers and devices.
- Compatibility issues with certain assistive technologies.
We may review and improve accessibility issues as they are identified and as resources permit.
Accessibility Feedback
We welcome feedback about the accessibility and usability of the Smart Hiring website.
If you experience an accessibility issue, please provide as much information as possible, including:
- The page or URL where the issue occurred.
- A description of the accessibility problem.
- The action you were trying to complete.
- The browser and device you were using, if known.
- The assistive technology you were using, if applicable.
Providing these details helps us investigate and address accessibility problems more effectively.
Report an Accessibility IssueAlternative Access
If you are unable to access important information or complete an important action because of an accessibility barrier, please contact us.
Where reasonably practicable, we will consider whether an alternative method of providing the relevant information or assistance is available.
Availability of alternative access may depend on the nature of the request, the information involved, security requirements and applicable legal obligations.
Continuous Improvement
Accessibility is an ongoing process.
Smart Hiring may periodically review its website and digital services to identify opportunities for accessibility improvements.
We may update website designs, forms, navigation, content structures and technical functionality as part of our ongoing efforts to improve accessibility.
Changes to This Accessibility Statement
Smart Hiring may update this Accessibility Statement from time to time to reflect changes in our website, services, accessibility practices or applicable requirements.
Any updated version will be published on this page with the relevant updated date.
Contact Us
If you have an accessibility concern, require assistance accessing information or would like to report an accessibility issue, please contact Smart Hiring through our Contact page.
We appreciate your feedback and will make reasonable efforts to review accessibility concerns and improve the website where practicable.
Accessibility works better with your feedback
Tell us when something prevents you from accessing important information or completing an action.