Your Information. Your Trust.
This Privacy Policy explains how Smart Hiring collects, uses, stores, shares and protects personal information when you use our job listings, application tools, payment features and related services.
Responsible handling throughout your hiring journey
Smart Hiring processes information to operate the Platform, facilitate applications, communicate with applicants, support payments, maintain security and meet applicable legal obligations.
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Introduction
How this policy explains our handling of personal information.
Welcome to Smart Hiring ("Smart Hiring", "we", "us", or "our").
Smart Hiring is an online recruitment and job listing platform that connects job seekers with employment opportunities and enables applicants to submit applications for available positions.
We respect your privacy and are committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, store, process, disclose, and protect personal information when you access or use the Smart Hiring website, services, job listings, application functionality, and related services (collectively, the "Platform").
By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy.
Who We Are
Who operates Smart Hiring and how privacy enquiries are handled.
Smart Hiring operates an online platform for publishing job opportunities and facilitating job applications.
For privacy-related questions, requests, or concerns, you may contact us using the contact information provided on our Contact page or through the contact information published on the Platform.
Where required by applicable law, additional information regarding the legal entity operating Smart Hiring, designated contact persons, or grievance mechanisms may be provided through the Platform.
Scope of This Privacy Policy
Where this policy applies and where third-party policies take over.
This Privacy Policy applies to personal information collected through the Smart Hiring website and related services.
This Privacy Policy does not necessarily apply to third-party websites, services, employers, recruiters, payment providers, or other external platforms that may be accessible through links or integrations on Smart Hiring.
Third parties may have their own privacy policies and terms. You should review those policies before providing information directly to them.
Information We Collect
The categories of information that may be collected through the Platform.
Depending on how you use the Platform, we may collect different categories of information.
4.1 Name
When you submit a job application, we may collect your name or other identifying information that you voluntarily provide.
4.2 Email Address
We may collect your email address to process your application, send application confirmations, communicate with you regarding your application, provide service notifications, and respond to your requests.
4.3 Phone Number
If you provide a telephone or mobile number as part of a job application, we may process that information for recruitment-related communication and other purposes connected with the application.
4.4 Resume or CV
If you upload a resume, CV, portfolio document, or similar file, we may collect and store that file for the purpose of facilitating your job application.
4.5 Cover Message and Application Information
We may collect any information you voluntarily provide through an application form, including cover messages, professional information, skills, qualifications, experience, and other information relevant to a job application.
4.6 Job Application Information
We may collect information about the jobs you apply for, application dates, application status, and other information associated with your application.
4.7 Payment Information
Certain job listings may require an application fee. When you make a payment, payment-related information may be processed by the payment service provider used by Smart Hiring.
Smart Hiring does not intend to store complete payment card details such as full card numbers, CVV numbers, or other sensitive payment credentials on its own servers where such information is processed directly by the applicable payment service provider.
We may receive limited transaction information such as payment status, transaction identifiers, payment amount, and other information necessary to verify and maintain payment records.
4.8 Technical Information
When you access the Platform, certain technical information may be automatically collected, such as browser type, device information, IP address, operating system, access times, referring pages, and basic server logs.
4.9 Session and Authentication Information
Administrative users may use authenticated sessions to access protected areas of the Platform. Session-related information may be processed to maintain secure authentication and prevent unauthorised access.
4.10 Cookies and Similar Technologies
Smart Hiring may use essential cookies and similar technologies necessary for the operation, security, and functionality of the Platform.
Please refer to our Cookie Policy for additional information.
The information collected depends on how you interact with Smart Hiring. Not every category listed above will apply to every visitor or applicant.
How We Collect Information
The actions and interactions through which information may reach us.
We may collect information when you:
- Visit or use the Smart Hiring website.
- Browse job listings.
- Submit a job application.
- Upload a resume or other application document.
- Contact us.
- Make or attempt to make a payment.
- Interact with administrative or platform features.
- Communicate with us through available channels.
Why We Collect Information
The operational, recruitment, security and legal reasons for processing.
We may process personal information for purposes including:
- Providing and operating the Smart Hiring Platform.
- Processing job applications.
- Sending application confirmation emails.
- Notifying applicants about application status changes.
- Notifying administrators about new applications.
- Facilitating communication between applicants and relevant employers or recruiters.
- Processing application fees where applicable.
- Maintaining transaction and payment records.
- Preventing fraud, abuse, and unauthorised activity.
- Protecting the security of the Platform.
- Responding to enquiries and support requests.
- Complying with applicable legal obligations.
- Enforcing our Terms and Conditions.
How We Use Job Application Information
How submitted application information may be used during recruitment.
When you apply for a job through Smart Hiring, the information you submit may be accessed by Smart Hiring administrators and, where applicable, the employer, recruiter, hiring organisation, or authorised hiring representative associated with the relevant job listing.
This information may be used to evaluate your application, contact you regarding the opportunity, determine whether you may be suitable for the position, and carry out recruitment-related activities.
Smart Hiring does not guarantee that submitting an application will result in contact, an interview, shortlisting, selection, or employment.
Sharing Information With Employers
When application information may be shared with employers or recruiters.
The primary purpose of submitting an application through Smart Hiring is to enable the relevant employer or authorised recruiter to consider your application.
Accordingly, information submitted as part of an application may be shared with or made accessible to the employer or authorised hiring representative responsible for the relevant job opportunity.
Applicants should understand that once information has been provided to an employer or third party, that party may process the information according to its own privacy practices and legal obligations.
Smart Hiring is not responsible for the privacy practices of independent employers or third parties outside our direct control.
Sharing With Service Providers
How trusted providers may support hosting, email, payments and storage.
We may use trusted third-party service providers to help operate the Platform.
These providers may include services for:
- Hosting and infrastructure.
- Database storage.
- Email delivery.
- Payment processing.
- File storage.
- Security and fraud prevention.
- Technical maintenance.
Such providers may process information only to the extent necessary to provide their services or as otherwise permitted by applicable law.
Legal and Regulatory Disclosures
Circumstances in which disclosure may be legally necessary.
We may disclose information where we reasonably believe disclosure is necessary to:
- Comply with applicable law or legal process.
- Respond to lawful requests from authorities.
- Protect the rights, property, or safety of Smart Hiring, users, employers, or others.
- Detect, investigate, or prevent fraud or security incidents.
- Enforce our Terms and Conditions.
Payment Processing
How application fees and payment records may be processed.
Certain job applications may require an application fee.
Payments may be processed through third-party payment service providers such as Razorpay or another payment provider integrated with the Platform.
Payment processing may be subject to the payment provider's own terms, privacy policy, and security practices.
Smart Hiring may retain transaction-related information necessary to verify payment status, maintain accounting records, process refunds where applicable, prevent fraud, and provide customer support.
Complete card numbers, CVV values and similar payment credentials are intended to be handled directly by the applicable payment provider.
Email Communications
The transactional messages we may send while delivering the service.
We may send transactional emails relating to your use of the Platform.
These emails may include:
- Application received confirmations.
- Application status notifications.
- Payment-related notifications.
- Important service notifications.
- Responses to support or contact requests.
Transactional communications are necessary for operating certain Platform services and may continue even if you choose not to receive optional promotional communications.
Resume and Document Storage
How resumes and related application documents may be stored.
Resumes and application documents uploaded through Smart Hiring may be stored on our servers or with authorised third-party infrastructure providers.
Applicants should ensure that resumes and documents uploaded to the Platform contain only information they are comfortable sharing for recruitment purposes.
Applicants should not upload documents containing unnecessary sensitive information, passwords, banking credentials, payment card details, or other information unrelated to the recruitment process.
Data Retention
How long information may be retained and why periods can vary.
We may retain personal information for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy.
We may also retain certain information when necessary for:
- Legal or regulatory compliance.
- Accounting and financial records.
- Resolving disputes.
- Preventing fraud or abuse.
- Enforcing agreements.
- Maintaining legitimate business records.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
Data Security
The measures used to reduce unauthorised access, loss and misuse.
We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.
However, no internet transmission, electronic storage system, or online service can be guaranteed to be completely secure.
You acknowledge that you use the Platform at your own risk and should take reasonable precautions to protect your own accounts, devices, and information.
Security controls reduce risk, but no internet transmission or storage system can provide an absolute guarantee of security.
Security Incidents and Data Breaches
How legally reportable security incidents may be assessed and handled.
If we become aware of a security incident involving personal information that requires notification under applicable law, we will take reasonable steps to assess the incident and provide notifications or take other actions as required by applicable legal requirements.
Your Privacy Rights and Choices
Potential rights relating to access, correction, deletion and complaints.
Depending on applicable law, you may have rights relating to your personal information.
These may include the ability to:
- Request access to personal information held about you.
- Request correction of inaccurate information.
- Request deletion of information where legally applicable.
- Request information about how your data is processed.
- Withdraw consent where processing is based on consent.
- Raise a privacy-related grievance or complaint.
These rights may be subject to applicable legal requirements, exceptions, and verification procedures.
Correction and Updating Information
How to request corrections to inaccurate or incomplete information.
If you believe that personal information submitted through Smart Hiring is inaccurate or incomplete, you may contact us and request correction where applicable.
We may require reasonable information to verify your identity before processing a request.
Data Deletion Requests
How deletion requests may be handled subject to lawful retention.
You may request deletion of personal information held by Smart Hiring, subject to applicable law and legitimate retention requirements.
Certain information may need to be retained for legal, regulatory, accounting, fraud prevention, dispute resolution, or other legitimate purposes.
Where application information has already been provided to an employer, deleting information from Smart Hiring systems may not remove copies independently retained by that employer.
Children's Privacy
How the Platform approaches information involving children.
The Platform is intended for individuals who are legally eligible to seek employment and use the Platform under applicable law.
We do not knowingly seek to collect personal information from children in circumstances where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the matter.
Third-Party Websites and Services
Why external websites and services remain responsible for their practices.
The Platform may contain links to websites or services operated by third parties.
Smart Hiring does not control and is not responsible for the privacy practices, content, security, or policies of third-party websites.
You should review the applicable privacy policies before providing information to third parties.
Cookies
How essential cookies may support sessions, security and functionality.
Smart Hiring may use essential cookies and similar technologies to maintain sessions, support authentication, improve security, and provide core functionality.
We may update our use of cookies and similar technologies as the Platform develops.
Please review our Cookie Policy for additional details.
International Data Processing
How data may be processed outside a user's state or country.
Depending on the service providers and infrastructure used by Smart Hiring, personal information may be processed or stored in locations outside your state or country.
Where applicable, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable legal requirements.
Changes to This Privacy Policy
How and why this policy may be updated over time.
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.
When we make changes, we may update the "Last Updated" date displayed at the beginning of this Privacy Policy.
Your continued use of the Platform after an updated Privacy Policy becomes effective may constitute acknowledgement of the updated policy, to the extent permitted by applicable law.
Privacy Questions and Grievances
How to raise a privacy question, concern, complaint or request.
If you have a question, concern, complaint, or request relating to your personal information or this Privacy Policy, please contact Smart Hiring through the contact details available on our Contact page.
We will review privacy-related requests and respond in accordance with applicable law and our internal procedures.
Governing Law
The laws and dispute mechanisms that may apply to this policy.
This Privacy Policy shall be interpreted in accordance with applicable laws and regulations of India, subject to any mandatory legal rights or requirements that may apply.
Any disputes relating to privacy matters shall be subject to the applicable jurisdiction and dispute-resolution mechanisms described in our Terms and Conditions.
Contact Us
How to contact Smart Hiring about privacy-related matters.
If you have questions about this Privacy Policy or want to make a privacy-related request, please contact us.
Smart Hiring
Email: worksmarthiring@gmail.com
Need help with your information?
Contact the Smart Hiring team to ask a privacy question, request a correction or deletion, or raise a concern.